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The
Mark of Genuine
Italian Products |
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Report an Anomaly |
If you queried the Authenticity Code printed on the True
Italy™ Tag attached to the product
you bought and it does not match with the displayed Serial Number and
description (or you are prompted with a Warning message) you are entitled
to Report an Anomaly through this form.
It is very important that you fill this form very accurately ! For example, you should provide us with all the identification data about the retailer or seller from whom you bought the item. Any information is very important to us, including the full name of the seller, complete address (with Zip code), phone number, and possibly even the name of the owner or sales representative. True Italy™ will start an investigation in order to clear any possible mistake. If no error is found, you will be notified with additional information and directions. Please use this form only for reporting an Anomaly linked with a True Italy™Tag or Label. If you need to contact the True Italy™ Service for any other communication please click here! |
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